The three main stories in this episode are about Norma, the champion passive-aggressive, Suzanne's eroticas and Chapman new business.
None of these characters is particularly sympathetic, but each is symptomatic of the troubles of modern society. Norma is the passive woman with nothing to say, who still manages to elicit sympathy because of her "victim" act. She's supposed to be bullied by Red but in reality she's just a fraud looking for an audience.
Suzanne is the typical producer of mediocre entertainment of the type that someone will always glorify, no matter how bad it is. "Some audience" likes it, so what? In the past the audience liked to watch people being beheaded, like during the French Revolution. They even cheered when the heads fell into the basket. Does it mean that if someone enjoys it, the entertainment must go on? Does it mean the author is really skilled or yet another fraud?
Chapman is so irritating and cringe worthy I am not surprised she's exploiting something exactly like her.