This story begins with a bank shootout that involves the killing of a police officer. Then it turns liberal left into propaganda about the killers being the victims.
The main killer's Dad killed his Mother and two sisters, so the killer is a victim of crime too, and had no chance to grow up normal. The two accomplices have been victims of kidnapping by the main killer, so they are victims too. Everyone is a victim, and the FBI does not want to hurt anyone. The logic of the main FBI characters is flawed and disappointing.
Early on, the FBI have the killers blocked off in an alley, and Missy and Zaiko and 20 other agents cannot manage to shoot the killers, so the killers run into a bar, take seven hostages, and shoot one of them. Really incompetent police work.
Then the FBI agents bring the killer's father out of Prison to visit his son, and talk him into letting go of the hostage who is bleeding out. It is impossible for that prison release and transfer to happen in less than 5-6 hours, so that idea never made any sense.
At one point the NYPD Chief is ordering the two killers to be shot by snipers, and the snipers have a clean shot, but the FBI agents cancel that, because they argue that the killers are victims too.
Perhaps the worst part of this show is that the Muslim identity of Agent Zaiko is constantly an issue. It is always about him being a Muslim, not really about The F.B.I.