9/10
Outstanding
9 May 2007
At first glance, this episode is wonderful. Funny, achingly sad, and adorable all at once. But look a little deeper and you'll find that What Is and What Should Never Be shows a level of sophistication, acting, series and character continuity, and polish, that will blow you away.

Jensen Ackles knocked this one out of the park. Though he always does an exceptional job, he really took it up a notch this time. Never an off moment in the whole show. I have heard him referred to as a subtle actor before, and I think that comes through in this episode. The facial expressions, the gestures and movements are all spot on. You don't have to wonder how his character is feeling; it's written right there on his face, and in his eyes, for all to see. He's heartbreakingly sincere. Spectacular. Jared Padalecki also did an excellent job in this one.

A definite must see for newcomers and regulars alike.
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