I love OW. The gameplay is great, the character designs are cool, and the relationships between them make for some entertaining in-game dialogue. However, the one thing I don't like about the game is the "story." I can see creating a backstory to the game to give the characters and their personalities context, but generally speaking, I don't care about the story. (I'm not suggesting this) the story would make more sense if there was some sense of a "good" team versus a "bad" team. Since you can mix-and-match your team comp, which characters are "bad" or "good" really makes no difference to the overall gameplay.
Review of Overwatch
Overwatch
(2016 Video Game)
Overwatch Game Review, Loot Boxes and Skins
26 May 2017
Warning: Spoilers