Rom show his lobes when brother Quark decides to drop everyone's wages. His workers are treated like dirt, but the Ferengi way is to do just that. Those in business can do whatever they want and damned be everyone else. When Rom gets wind of what unions were on earth, he organizes the bar workers and soon a strike occurs. The dynamics are pretty much like those of early unions. Soon an enforcer comes in and threatens to do whatever it takes. Except he has no real interest in Quark and his interests, only in breaking the union. Rom is courageous here. Generally, he is a much better man than Quark and multi-talented, to say the least. This is a bit preachy at times. Deep Space Nine did get at social issues at times. We also have some focus on Worf, who is trying to fit in at the station, not used to this kind of setting.