I saw many reviews talking about plot holes and character actions not making sense. I'm going to explain it for those who don't "get it.". These are absolutely spoilers.
The whole game is an MMO. The movie only breaks the wall at the end when we see the players. MMO games are open world the characters that are unresponsive are NPCs or avatars that are not being used. One user is Trans and plays Izzy also that's get secret etc. Somewhere along the way the four principle characters stop being played by thirty users but continue on. What is perceived by the programmers add a virus is in fact artificial intelligence.
The tool moderators user to kick off users that breach the TOS was used unsuccessfully on the new AI beings. In the end they decided that they needed to let the programmers know they exist and has conscious thought.
Lastly the group that makes the least sense are the greifers. IRL they don't make sense! They're usually kids that aren't interested in the game, just wrecking everyone else's game play. They're jerks. Once you know all this there are no loose ends, plot holes or the like.
The whole game is an MMO. The movie only breaks the wall at the end when we see the players. MMO games are open world the characters that are unresponsive are NPCs or avatars that are not being used. One user is Trans and plays Izzy also that's get secret etc. Somewhere along the way the four principle characters stop being played by thirty users but continue on. What is perceived by the programmers add a virus is in fact artificial intelligence.
The tool moderators user to kick off users that breach the TOS was used unsuccessfully on the new AI beings. In the end they decided that they needed to let the programmers know they exist and has conscious thought.
Lastly the group that makes the least sense are the greifers. IRL they don't make sense! They're usually kids that aren't interested in the game, just wrecking everyone else's game play. They're jerks. Once you know all this there are no loose ends, plot holes or the like.